Privacy Policy

1. Scope

This policy applies to Beorx web applications, account surfaces, billing flows, and support interactions. It does not apply to third-party websites or services that Beorx does not control.

2. Data We Collect

• Account data, including email address and authentication metadata.
• Billing and subscription data needed to process payments and refunds.
• Usage and telemetry data needed to operate, secure, and improve the platform.
• Support communications you send to Beorx.

3. How We Use Data

• Authenticate users and secure accounts.
• Provide service features according to active plan entitlements.
• Process payments, invoices, cancellations, and refund workflows.
• Monitor reliability, prevent abuse, and investigate incidents.
• Maintain auditability and compliance records.

4. Sharing and Processors

Beorx may share data with infrastructure and service providers strictly for operational purposes, including payment processing, email delivery, hosting, and observability. Examples include Polar for billing and refund workflows, email providers for verification and support communication, and cloud infrastructure providers for application delivery.

Beorx does not sell personal data.

5. Data Retention

Beorx retains data for as long as needed to provide services, satisfy legal obligations, resolve disputes, and enforce agreements. Retention periods depend on data category, account status, and compliance requirements.

6. Cookies and Tracking

Beorx uses essential cookies and similar technologies for session integrity, authentication, security, and product analytics. Browser controls can block some cookies, but core service functionality may be affected.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to request access, correction, deletion, or export of personal information. You may also have rights to object to certain processing or request restrictions where permitted by law.

To submit a request, contact support@beorx.com.

8. International Transfers

Beorx and its processors may handle data in multiple jurisdictions. When data is transferred across borders, Beorx applies reasonable safeguards appropriate to the transfer context.

9. Security

Beorx uses administrative, technical, and organizational controls designed to protect personal information. No system is completely secure, and users remain responsible for credential hygiene and account security practices.

10. Children's Privacy

Beorx services are not intended for children under 13. Beorx does not knowingly collect personal information from children under 13.

11. Policy Changes

Beorx may update this policy periodically. Material updates will be reflected by updating the version and effective date at the top of this page.

12. Contact

For privacy questions, contact support@beorx.com.

Related documents: Terms and Refund Policy.